The Kenya Industrial Research and Development Institute (KIRDI) is committed to providing excellence in service delivery to all our customers. Our Citizens’ Service Delivery Charter contains specific commitments on the standard of service that you should expect from KIRDI. We are committed to conform to these standards and ensure excellence and courtesy in service delivery.

MKATABA WA UTOAJI HUDUMA KWA WANANCHI-SAUTI

CITIZEN SERVICE DELIVERY CHARTER-AUDIO